How to setup an Internet email account in Outlook 2016

This page explains how to set up Microsoft Outlook 2016 on a Windows computer to send and receive email for an email mailbox that you’ve created.

Setting up Microsoft Outlook 2016

These instructions create an POP connection using SSL security. 

1. Start the Microsoft Outlook program.

Use the Start menu to start Outlook 2016. If you’ve never used Outlook before, it will usually prompt you to create a new account. In that case, skip ahead to step 2.

If Outlook doesn’t prompt you, click the File tab:

Outlook 2016 File tab

Then make sure that Info is selected on the left and click the Add Account button:

Outlook 2016 Add Account button

2. The “Welcome to Outlook” window appears.

When this window appears:

  • Enter your email address as address@example.com
  • Click Advanced Options
  • Click Let me set up my account manually

The window should look like this:

Outlook 2016 Welcome screen

Then click Connect.

3. The “Choose Account Type” window appears.

The window looks like this:
Choose Account Type


Click POP.

4. The “POP Account Settings” window appears.

This is the window where you’ll enter most of your account settings:

Incoming mail server: mail.{$domain_name}
Incoming mail port: 995
Incoming mail encryption method: SSL/TLS
Outgoing mail server: mail.{$domain_name}
Outgoing mail port: 465
Outgoing mail encryption method: SSL/TLS

Make sure that the two “Require logon using Secure Password Authentication (SPA)” checkboxes are not checked.

The window should look like this:
POP Account Settings

Click Next.

5. Outlook asks for your password.

Type the email password you chose when you created this email address:
Outlook password

Check the Save this password in your password list box, then click OK.

Outlook may ask for the password again — if so, this is normal (it's asking for both the incoming and outgoing password, which are the same), so enter it again:

 

Again check the Save this password in your password list box, then click Connect.

6. Outlook setup is complete

You’re finished! Try sending yourself a test email message to make sure it works.

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