This page explains how to set up Microsoft Outlook 2013 to send and receive email for an email mailbox you’ve created.
Before you continue, you should enter your email address (the address you want to set up in Outlook) in the box above. Entering your email address makes sure that the instructions below are correct.
Note: Please substitute tigertech.net with {$domain_name} or example.com with {$domain_name}
1. Start the Microsoft Outlook program.
Use the Start menu to start Outlook 2013. If you’ve never used Outlook before, it will prompt you to create a new account. In that case, skip ahead to step 2.
If you’ve previously used Outlook and it doesn’t prompt you, click the File tab, then the Add Account button:
2. The “Auto Account Setup” window appears.
When this window appears, leave the spaces empty, choose the Manually configure server settings or additional server types option, then click Next.
3. The “Choose Service” window appears.
Choose POP or IMAP, then click Next.
4. The “POP and IMAP Account Settings” window appears.
This is the window where you’ll enter most of your account settings. You want the window to look like this:
- “Your Name” is the name that other people will see when you send them email. It should usually be your real name, such as Bill Gates or Joan of Arc.
- Enter your “Email Address”. The address must be the email address of the mailbox you created in your account management control panel.
- For “Account Type”, choose POP3.
- Enter mail.{$domain_name} for both the “Incoming mail server” and “Outgoing mail server (SMTP)”.
- Enter your email address again as the “User Name”. (The user name must be all lowercase).
- Type your email password into the “Password” box. This is the password you chose for this email address when you created the mailbox in your account management control panel. This password may be different from your master “My Account” password with our company.
- Make sure that “Require logon using Secure Password Authentication (SPA)” is not checked.
- Do not click “Test Account Settings” or “Next” yet; they will not work until you complete the next steps.
5. View “More Settings”.
Click the More Settings button. A new “Internet E-mail Settings” window appears.
6. Choose the “Outgoing Server” tab.
In the “Outgoing Server” tab, check My outgoing server (SMTP) requires authentication and make sure Use same settings as my incoming mail server is selected:
7. Choose the “Advanced” tab.
Click the “Advanced” tab, then:
- Check the checkbox for This server requires an encrypted connection (SSL). This will make the POP3 port number change from “110” to “995”; that’s normal.
- Change the “Outgoing server (SMTP)” port number from “25” to 465.
- Set “Use the following type of encrypted connection” to SSL.
Those parts of the window should look like this:
8. Close the “Internet E-mail Settings” window.
Click OK to close the “Internet E-mail Settings” window. The “Add New Account” window will still be visible.
9. Test the settings.
Click Next. Outlook should tell you that “all tests completed successfully”:
If Outlook tells you a test failed, double-check to be sure you’ve entered the settings correctly.
10. Finish the wizard.
If the “Test Account Settings” window is still open, click Close to continue.
Click Finish to finish the wizard.
